As a professional offshore software development service provider, we have a clear understanding of our clients' needs based on our years of outsourcing experience.
It is quite easy to start a project with Busycode. The following is a brief and non-technical overview of how Busycode works with you:
Registration
• I want to contact you but I am afraid my contact info will be used for other purpose.
IP Protection
• How do you protect my Intellectual Property?
Start the Project
• What should I do if my requirement is only a general idea?
• What should I do if I have a fully documented specification?
• What should I do if I only need dedicated resources?
• How do you establish a team for my project?
Start the Project
• How to make a payment?
Development Process
• How can I know the progress of the project in real time?
• How can we have an effective communication?
Warranty Period & Termination
• What could I do if any problems found after the project delivery?
• What are the cancellation terms in case our relationship doesn't work out?
Other questions
• What if my questions are not covered in the list?
I want to contact you but I am afraid my contact info will be used for other purpose.
A:
Busycode respects your privacy. We do not rent, sell, or share personal information with other people or irrelevant companies except to provide the products or services you've requested. Please see our privacy policy for details.
IP Protection --------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q:
How do you protect my Intellectual Property?
A:
Busycode considers compliance with the Laws and International Agreements on Intellectual Property (IP) as a critical element in the company's long-term development strategy. With a complete set of mature IP Protection policy, Busycode guarantees a high degree of confidentiality and security in every client's project. Please read Busycode Intellectual Property (IP) protection policy for details.
Start the Project --------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q:
What should I do if my requirement is only a general idea?
A:
At this stage, you could resort to us and tell your needs and expectations. The suitable consultants will approach you to learn as much as possible about your software outsourcing needs and work with you to build a detailed specification out of it as long as you have clear thoughts on what you really want.
Q:
What should I do if I have a fully documented specification?
A:
Send it over to us and we will evaluate and analyze the project based on the detailed requirement, then a proposal will be created and with your approval with it, we will submit the resumes of proper resources with required skills and experience for your validation. Subsequently a team with required personnel is identified as well as the hardware/software environment is set up. After all these done, the project kicks off.
Q:
What should I do if I only need dedicated resources?
A:
Busycode will set up an Offshore Development Center (ODC) which will act as a virtual extension of your own development team to provide development, ongoing support & enhancement, testing services. For more details about our ODC, please read: Offshore development center.
Q:
How do you establish a team for my project?
A:
If we reached an agreement and signed the Master Services Agreement, we would start the project within 5 working days for the work of a team less than 4 engineers, 10 working days for 5-10 engineers. Depending on your different project needs, the team roles will be distinguishing.
Client must pay the Charges as agreed in the applicable Work Order.
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First payment: If we have engineers available, we will start the project right after you say “Let’s start”. When we have some progress and ready for you to review, we will submit to our server where you can access to. It usually happens within the first week. If you are satisfied with the progress, we will send you the first invoice with time report for the previous hours our developers worked. We would love to see you are willing to pay for our hard working. If you are not happy with the progress, you can cancel the project right away and no need to pay anything.
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How and where to pay: We accept PayPal, WesternUnion and bank wire transfer. The first invoice with our account information will be sent within the first week. For other invoices, they will be sent in each 2 weeks.
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Payment Schedule: Payments should be made in 5 days on receipt of the e-mail invoice. We greatly appreciate your notification on the day that the payment was wired.
Development Process --------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q:
How can I know the progress of the project in real time?
A:
With the professional online project management system, Project Status Tracking & Management system, and meanwhile with regular progress reports, you could monitor the progress of your project at any time.
Q:
How can we have an effective communication?
A:
Various communication channels have been developed for you and Busycode to reach each other conveniently at every stage of a project. It includes face-to-face communication, conference calls, instant messengers or emails, IP phones and Webex meeting.
Warranty Period & Termination --------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q:
What can I do if any problems found after the project delivery?
A:
Within 3-month warranty period after the software was delivered, any bug(s) in the code will be corrected free of charge.
Q:
What are the cancellation terms in case our relationship doesn't work out?
A:
You can cancel the agreement at any time without any judicial proceeding being necessary when you are not satisfied with our work.
Other questions --------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q:
What if my questions are not covered in the list?
A:
We cordially invite you to contact us via e-mail, phone or fax for more information.
Phone: +86-10-80781143 or +86-15911039428(mobile)
Fax: +86-10-80781142
E-mail: busycode@gmail.com
To know more about Busycode, please download here:
